Logistics

As part of a major digital transformation, the organisation developed a new global online portal. Initial work focused on UK address verification, with plans to expand into the Iberian Peninsula (Spain and Portugal), requiring agile, scalable address lookup to support international growth.

Working with Hopewiser’s Support team, we were able to integrate into our systems within our deadline. We committed to the project quickly as we have always been happy with the level of support and service received.

Paul

Head of Development, Logistics

The Situation

The client is a top ten global provider of transportation and logistics services, managing supply chains for 50,000 customers worldwide, including 69 of the Fortune 100. Operating in 30 countries with approximately 100,000 employees, the company combines people, technology, and physical assets to deliver highly integrated solutions.

Having used Hopewiser’s Probe software and AtlasCapture for many years, the development team was now working with a larger pool of developers across Europe and India. This opened opportunities to explore more cost-effective, scalable solutions that could integrate easily and allow pay-per-lookup flexibility.

The client wanted an online AutoComplete Address Lookup solution that could:

  • Provide custom output labels (beyond standard formats)
  • Offer robust support for an integration team based in India, unfamiliar with UK address structures
  • Deliver fast implementation to meet strict project deadlines

The Solution

Hopewiser worked closely with the client to ensure a smooth integration:

  • Provided API calls tailored to their requirements, including examples for correct formatting
  • Delivered AutoComplete REST API, enabling address lookup and verification via standard URL requests
  • Supported custom label formatting and retrieval of additional data
  • Implemented ‘as you type’ predictive matching for faster, more accurate address entry

To meet the deadline, Hopewiser set up a fully functional test environment in record time, allowing the client to move forward confidently.

The Result

The client now benefits from:

  • A more agile solution with reduced on-site maintenance costs
  • Scalable access for multiple departments
  • Detailed management reporting across teams
  • Future-ready capability to include international datasets beyond the UK

This marks Phase One of a broader project, positioning the organisation for global address verification.

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