ParcVu needed a long‑term, reliable address verification partner after its previous supplier withdrew support. Hopewiser’s cloud‑based Address Lookup integrated seamlessly, improving booking accuracy, caravan sales compliance, user experience, and revenue protection across 400+ holiday parks.
Using Hopewiser’s Address Lookup ensures that all address details captured are matched against Royal Mail Postcode Address File so we know that our previous speed accuracy and user experience problems can be easily solved.
Andy Cressey
National Sales Manager, ParcVu
ParcVu, a long‑established provider of Holiday Park software used by over 400 parks, relied heavily on address and postcode verification within booking systems, caravan sales, and prospecting processes. With bookings taken both online and by phone, accurate address capture was essential to ensure smooth customer journeys. For caravan sales, precise address data was also required to meet legislative, contractual, and pitch‑licence obligations. When their incumbent addressing provider announced it would discontinue support, ParcVu needed a responsive, long‑term partner capable of maintaining reliable address validation across all platforms.
ParcVu selected Hopewiser’s cloud‑based Address Lookup solution, which integrated seamlessly into their existing systems. The cloud model allowed ParcVu to purchase bundles of clicks for each park through an online management tool, offering detailed usage reporting and automated renewal options. This flexibility made it easy to manage consumption across single‑park operators and large multi‑park groups while ensuring consistent, accurate address capture.
With Hopewiser’s Address Lookup in place, ParcVu delivered a more professional and user‑friendly booking experience, meeting modern consumer expectations for fast and accurate address entry. Reliable validation reduced errors that could otherwise disrupt bookings or jeopardise caravan credit applications—issues that previously risked significant revenue loss. The improved accuracy also strengthened compliance and operational efficiency across all parks. As many parks reassessed their processes post‑lockdown, the integration positioned ParcVu to offer a seamless, future‑ready customer experience.
You're in good company
Learn more about security and compliance at hopewiser
