One of the UK’s largest universities, with 4,000 staff and 40,000 students, faced major challenges managing vast, outdated data. Limited resources and legacy systems led to poor‑quality information, driving the need for improved data accuracy and more efficient, modernised processes.
Just to let you know, all your hard work certainly paid off at our end – it was so much easier, simpler and quicker to import our attributes this time! That was such a relief thanks so much for all your hard work on the formatting.
Tom
Head of Development Operations, University
The University needed its data to be compatible with Raiser’s Edge software, similar to an Access Database, and required a bespoke approach to make importing files seamless and cost-effective. They perform an annual data cleanse, including names, addresses, and unique IDs, and wanted a solution that could improve efficiency and accuracy.
Hopewiser began by assessing the data using Data Optimisation, a process designed to:
The University received:
Finally, Hopewiser tailored the return files for easy integration into internal systems, reducing time and complexity.
The University now benefits from:
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