The Preference Service datasets help organisations respect customer communication choices by identifying consumers and businesses who have opted out of unsolicited marketing calls.
Preference Services
The TPS (Telephone Preference Service) and CTPS (Corporate Telephone Preference Service) datasets help organisations stay compliant by identifying those who have opted out of unsolicited marketing calls. They ensure you respect communication choices, reduce complaints, and maintain responsible outreach practices.
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The Telephone Preference Service (TPS) is a free service for consumers established in 1989. It is the official opt-out register on which consumers can record their wish not to receive unsolicited marketing calls. It is a legal requirement that all organisations do not make marketing calls to numbers registered on the TPS, unless they have express consent to do so.
Even for postal mailing campaigns, it can sometimes be important to check against the TPS. An integral part of some mailing campaigns is a follow-up phone call. Clearly, if you are not legally allowed to make the follow-up call, it may not be worth sending the mailing in the first place and you could save yourself valuable time and money.
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The Corporate Telephone Preference Service (CTPS) is a list of organisations (limited companies, public limited companies and Scottish partnerships) who have registered their wish not to receive unsolicited direct marketing calls.
It is a legal requirement that companies do not make such calls to numbers registered on the CTPS. The original legislation was introduced in May 1999. It has subsequently been updated and now the relevant legislation is the Privacy and Electronic (EC Directive) Regulations 2004 (amended). Companies who are reported to the CTPS for breach of the above regulation are included in a monthly report sent to the Information Commissioners Office (ICO) the body responsible for enforcement.
You have the flexibility to choose how our data cleansing services are delivered to you: choose our cloud self-service via our online portal where you can get a FREE QUALITY DATA REPORT, or contact us to discuss our installed software offering or Bureau Service.
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The following datasets are a selection of what is also available.
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